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Wavin's online offering supports the professionals


Setting new standards in customer support, Wavin has launched an online newsletter and web-based advice service that is totally free and developed specifically to support professional plumbing and heating installers.

Plumbed-in brings together all Wavin’s market-leading brands like Hep2O, OSMA, Hepworth and Thermoboard onto one platform that shows how they provide an integrated solution to all domestic plumbing heating and drainage.

The Plumbed-in email not only gives news, tips and know-how but also provides updates on the latest products and ideas. Online, professionals can register on the website www.plumbed-in.com to receive news, tips and technical features with expert advice on everything from underfloor heating to push-fit plumbing.

Whether by email or website, subscribers to Plumbed-in will be the first to hear the latest offers and promotions from the UK’s leading supplier of water management, plumbing, heating and drainage systems for the Building, Construction and Utilities markets.

The website offers detailed advice from Wavin’s technical team, which offers all the help needed for any aspect of domestic installations, together with an email enquiry service to deal with any practical query. Not only are there specialist heating engineer and plumbing zones but the site offers downloads to help with every element of everyday work. These include product and technical literature, video guides and demonstrations, press articles and features.

The move is Wavin’s recognition that customers are becoming far more familiar with digital formats and that these offer significant benefits, being faster to update and more accessible to customers as well as being sustainable as they require no paper, ink or logistics.

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